Privacy Policy

Privacy Policy

Who we are

Our website is https://furniturehubkenya.co.ke/

At Furniture Hub Kenya, your privacy is important to us. This policy explains what personal information we collect, how we use it, and how we keep it safe.

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Who We Are

Our website address is: https://furniturehubkenya.co.ke
We are a Kenyan-based furniture store specializing in quality office furniture and delivery within Nairobi and surrounding areas.

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What Personal Data We Collect and Why

1. Comments

When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent to help detect spam.

2. Media

If you upload images, you should avoid uploading images with embedded location data (EXIF GPS). Visitors can extract such data from images on the website.

3. Cookies

We use cookies to:

• Save your login info and preferences
• Improve website experience
• Enable cart and checkout functionality
• Analyze website traffic

These cookies may last from a session to one year, depending on your activity.

4. Embedded Content from Other Websites

Articles may include embedded content (videos, images, articles, etc.). These websites may collect data, use cookies, or monitor your interaction with their content as if you visited their site directly.

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Purchases and Payment Information

When you place an order, we collect:

• Your name, phone number, email
• Billing and shipping address
• Order details
• Payment information (processed securely via third-party payment gateways like MPesa or PayPal)

This data is used to process orders, send confirmations, arrange delivery, and communicate with you regarding your purchase.

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Analytics and Advertising

We use Google Analytics and similar tools to understand traffic and improve performance. These services may collect anonymized data using cookies. You may disable cookies via your browser settings.

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Who We Share Your Data With

We do not sell or rent your data. If you reset your password, your IP address will be included in the reset email. Third-party service providers (e.g., payment processors, delivery companies) may receive necessary information to complete your transaction.

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How Long We Retain Your Data

• Comments and metadata are stored indefinitely.
• Registered users’ data is stored in their user profile. Users can view, edit, or delete their information (except username).
• Orders and billing data are retained as required by tax and legal obligations.

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What Rights You Have Over Your Data

You can request:

• An exported file of your data
• That we delete any personal data we hold about you (except data we are legally required to retain)

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Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

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How We Protect Your Data

We use secure hosting, SSL encryption, malware monitoring, and regular updates to protect your information. Admin areas are restricted to authorized users only.

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Contact Us

For privacy concerns, data access, or deletion requests, contact us at:
sales@furniturehubkenya.co.ke
+254 111 625751