Terms of use

Terms Of Service terms of use

Terms of Service

Last Updated: 01/07/2025

Welcome to Furniture Hub Kenya. By accessing or using our website https://furniturehubkenya.co.ke, you agree to the terms below. If you do not agree, kindly do not use the site.


1. Overview

This website is operated by Furniture Hub Kenya. Throughout the site, the terms “we”, “us” and “our” refer to Furniture Hub Kenya. We offer this website, including all tools and services available to you, conditioned upon your acceptance of all terms and policies.


2. Eligibility

You must be at least 18 years old or have parental/guardian supervision to use this site and make purchases.


3. Product Information

We strive to ensure all product descriptions, images, and pricing are accurate. However, we reserve the right to correct errors and update information without prior notice.


4. Orders and Payments

All orders are subject to availability and confirmation of the order price. We accept payments via:

  • M-Pesa

  • Card Payments

  • Bank Transfer

We reserve the right to cancel or refuse any order at our discretion.


5. Shipping & Delivery

We deliver within Nairobi and surrounding regions. Delivery timelines range from 1–3 working days, depending on the product and location.


6. Returns & Refunds

We offer a 15-day return window for unused items in their original packaging. Visit our Returns Policy for full details.


7. Warranty

Some items come with a limited manufacturer warranty. Warranty terms vary per product and exclude damages caused by the customer.


8. User Responsibilities

You agree not to misuse the website, attempt fraud, or engage in activities that may harm the site or its users. Any violation will result in denial of access or legal action.


9. Intellectual Property

All content on this site — including logos, images, product info, and design — is the property of Furniture Hub Kenya and may not be reused without permission.


10. Privacy

Your data is protected under our Privacy Policy. We do not sell or rent your personal information.


11. Changes to Terms

We reserve the right to update these terms at any time. Continued use of the website implies acceptance of the new terms.


12. Contact

If you have questions about these Terms, reach us at:
📧 sales@furniturehubkenya.co.ke
📞 +254 111 625751